Valley National Bank - The worst bank I’ve ever used.
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This bank is the worst. They bought out USAmeribank (who I was happy with), and it’s been downhill since.
They nickel and dime you with fees every chance they get. They charge fees for sending money to cash app and other similar apps and will put a hold on your account for seemingly arbitrary reasons.
“You used Coinbase? Good luck accessing your bank account!”
When asking about these issues, they blame the other party or avoid the question totally.
Awful customer service from a garbage bank.
Reason of review: Poor customer service.
Location: Montgomery, Alabama
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Not the "worst" , just the "average" these days ... remember, they have realized that retail banking is unprofitable thus the arising of fees, crummy policies, etc...these are not the banks of our younger days and certainly not the kind my mother worked for in the 50's.